Privacy Policy

Effective Date: 23.06.2025

Porte D’Mer Pty Ltd (“we”, “us”, “our”) is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and store your personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

1. What Information We Collect

We may collect the following personal information when you use our website, submit an enquiry, or otherwise interact with us:

Full name
Email address
Phone number
Company or business name (if applicable)
Any other information voluntarily submitted via our forms or communications

2. How We Collect Your Information

We collect personal information when you:

Submit an enquiry form on our website
Contact us directly via phone or email
Provide information during business discussions, events, or meetings

3. How We Use Your Information

We collect and use your personal information for the following purposes:

To respond to your enquiry and provide the information or service requested
To add your details to our customer relationship management (CRM) system
To maintain our internal records
To communicate with you, including sending marketing emails or business updates (you can opt out at any time)
To improve our services and website functionality

4. Email Marketing and Communication

From time to time, we may send you information about new products, company updates, industry news, or other content relevant to your interests.
You may opt out of receiving these communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.

5. Disclosure to Third Parties

We do not sell, rent, or trade your personal information. However, we may disclose your information to:

Trusted service providers (e.g. CRM platforms, email marketing platforms, web hosting providers) who help us operate our business
Legal or regulatory authorities if required by law

All third-party service providers are required to comply with Australian privacy laws or equivalent standards.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure.
Your data may be stored securely in cloud-based platforms and may be processed outside of Australia in compliance with relevant privacy standards.

7. Access and Correction

You may request access to the personal information we hold about you or ask for corrections if it is inaccurate, incomplete, or outdated.
To do so, please contact us using the details below.

8. Cookies and Website Tracking

Our website may use cookies and tracking technologies to enhance your user experience and analyse website traffic. You can disable cookies in your browser settings, though some features of the site may not function correctly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated effective date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please contact us:

Porte D’Mer Pty Ltd
Email: info@portedmer.com.au
Website: https://www.portedmerseafood.com.au